Lagatar24 Desk
New Delhi, Jan 23: Zomato’s chief executive officer (CEO) has responded after it was alleged in a social media post that a delivery person revealed about a ‘scam’ happening on the food delivery platform. Vinay Sati, who is an entrepreneur, narrated the conversation between him and the Zomato delivery person in a LinkedIn post.
He said he got ‘goosebumps’ after hearing about it as the executive advised him of choosing cash on delivery (COD) as the payment mode the next time he ordered from the application.
Notably, upon delivering the order, the delivery boy reportedly told Sati to not pay online next time, as he could receive the food for a fraction of the cost by opting for cash on delivery (COD) payment mode, instead of using Zomato online payment.
Sati added that the delivery person taught him how he can order food worth Rs 700 – Rs 800 and pay only Rs 200 via COD. The post got over 600 reactions on LinkedIn and was reposted 18 times when published.
The customer in the post had also raised questions about the lack of oversight on the part of Zomato and questioned the management team’s effectiveness, including CEO Deepinder Goyal.
Later the post also got the attention of Zomato founder and CEO Deepinder Goyal.
Goyal replied in the comment section to the man’s post and said, “Aware of this, Working to plug the loopholes.”
