Lagatar24 Desk
New Delhi, Jan 8: N Chandrasekaran, chairman of Tata Sons, commented on the incident involving urinating on board an Air India flight from New York to Delhi. He said it had caused him and his colleagues at the airline great personal pain.
“The incident on Air India flight AI102 on November 26th, 2022, has been a matter of personal anguish to me and my colleagues at Air India. Air India’s response should have been much swifter. We fell short of addressing this situation the way it should have been,” Chandrasekaran said.
“The Tata group and Air India stand by the safety and well-being of our passengers with full conviction. We will review and repair every process to prevent or address any incidents of such unruly nature,” he added.
On November 26, the event happened on board Air India flight AI 102, which was travelling from New York to Delhi. When the cabin lights were turned off, an inebriated Mishra urinated on a female passenger who was a senior lady in her seventies.
The woman complained in a letter to Tata Group Chairman N Chandrasekharan about how the cabin personnel had been quite indifferent to the circumstances.
