PINAKI MAJUMDAR
Jamshedpur, Nov 15: As part of railways’ efforts to normalize passenger services and revert back in a phased manner to the pre-covid levels of service, the Railways Passenger Reservation System (PRS) will be shut down for six hours during the lean business hours of the night for next seven days.
This is to enable upgradation of system data and updating of new train numbers etc. Since a huge amount of past (old train numbers) and current passenger booking data are to be updated in all Mail/ Express trains, this is being planned in a series of carefully calibrated steps and implemented during night hours in order to minimize the impact on ticketing services.
The shutdown is implemented from the intervening night of November 14 and 15 to the night of November 20 and 21.
The six hours shut down will be from 11.30 pm to 5.30 am.
During that six hours, no PRS Services (ticket Reservation, current booking, cancellation, inquiry services etc) will be available, confirmed Neeraj Kumar, Chief Public Relations Officer of South Eastern Railway.
He said during the period railway personnel will ensure the advance charting for the trains to start during the affected timings.
Except for the PRS services, all other inquiry services including 139 services will continue to function uninterrupted.
South Eastern Railway appealed to passengers to support them in the effort to normalize and upgrade the passenger services.
